🔄 Returns & Exchanges – BBLLS

At BBLLS, each piece is designed to elevate your space and experience. We stand behind the quality of our products and want you to feel confident in your purchase.

📦 Return Window

Returns are accepted within 14 days of delivery.

To be eligible, items must be:

• Unused and unaltered
• In original condition
• Returned in original packaging

🚚 Return Shipping

Customers are responsible for return shipping costs.

💎 Restocking Fee

To maintain product quality and hygiene standards:

• Unused items → Eligible for a full refund (no restocking fee)
• Opened or handled items → Subject to a 20% restocking fee

This allows us to ensure all products meet our quality standards for future customers.

❌ Non-Returnable Items

• Used or worn items
• Items returned damaged or incomplete
• Final sale or promotional items

⚠️ Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can resolve it promptly.

📩 How to Start a Return

To initiate a return, please contact us with your order number and reason for return. We’ll provide next steps.